"

Chapter 2: Genres in Technical and Professional Writing

Section 2.2 Memorandums

Memorandums

A memo is an internal document transmitted to others within a company or corporate setting. Because memos are written internally, it is important to use company letterhead and any other company-related formatting your employer uses. Most companies have a set format for hard copy and electronic memos. Memos are always shorter documents, and contain factual information, so make sure to proofread these documents carefully.

When to use a memo

Only use memos when you are communicating information internally, within the confines of the company. Occasionally, memos may be external, but these occurrences are often reserves for areas of government or information shared with parties that are closely related to an issue of business regarding the company. Use memos for internal communication about organizational procedures and changes.

Formatting a memo

  • Make sure to follow the format and style of the company
  • Single space and block paragraph all memos
  • Include To, From, Date, and Subject lines at the top of the memo
  • Use a CC line when indicating someone other than the recipient receives a copy of the memo
  • Make sure to separate items linked together in list format. Use bullet points for any lists.
  • You may also list facts or figures in columns within a table. A table should be properly formatted with the title above the table and shown as the following: Table 1: Title of Table.
  • If you are using images in a memo or a letter, make sure to label these as figures. You can see samples of labeled figures within this text, but just like tables figures are also numbered with appropriate titles.

The sample below gives an example of a memo:

To: Netflix Employees

From: Andrew Guest

Date: September 20, 2016

Subject: Netflix Price Changes

As you know, there has been a change in the prices of the Netflix services as well as a separation of the DVD and streaming services. We are changing the Netflix Company for the better and we would like our employees to see the benefits of the changes as well as recognize the growth of the company.

The Plan

We need to help bring confidence back to our customers and show the growth potential of the Netflix streaming and DVD services. We as a company need to reinsure our customers and bring the potential of Netflic to its maximum.

Management Postitions

...

 

License

Icon for the Creative Commons Attribution-ShareAlike 4.0 International License

Technical and Professional Communication, 2nd Edition [Pre-publication] Copyright © by Jessica Jorgenson Borchert is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.

Share This Book