Chapter 2: The Business of Technical and Professional Communication
Learning Objectives
- Understand common types of professional and business correspondence.
- Understand the role of the professional uses of social media.
Introduction
In the previous chapter, I introduced the concept of genre. Remember genre refers to a type, and so in the context of professional and technical writing, genre refers to a type of document. An example of a specific genre would be an email. In professional and technical communication a wide array of genres exist for a company to run a business. In this chapter are some common genres used in professional contexts.
