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Technical Communication: An Introduction
Section 1.1 Rhetorical Analysis
Section 1.2 Video for The Rhetorical Situation
Section 2.1 What is Technical and Professional Communication (TPC)?
Section 2.2 Business Correspondence
Section 2.3 Plain Language
Section 2.4: Infographics
Section 2.5 Email
Section 2.6 Generative AI in Technical Communication
Section 2.7 Working with Subject Matter Experts
Section 2.8 Markdown and Style Guides
Section 3.1 Methods of Development
Section 3.2: Extended, Brief, and Formal Definitions
Section 3.3 Active and Passive Voice
Section 3.4 The You Viewpoint and Tone
Section 3.5 Communicating Ethically
Section 4.1 Writing Instructions
Section 4.2 User-Friendly Design
Section 4.3 User Experience
Section 4.4 Usability Testing
Section 5.1: Reports
Section 5.2 Proposals
Section 5.3 Project Management and Team Dynamics
Section 6.1 Writing Online and Search Engine Optimization (SEO)
Section 6.2 Responsive Web Design
Section 6.3: Social Media and Online Ethics in Professional Contexts
Appendix: Works Cited
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Introduction to Technical Communication, 2nd Edition [Pre-publication] Copyright © by Jessica Jorgenson Borchert is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.