PART I. FUNDAMENTALS OF ORAL COMMUNICATION

Effective communication begins with developing both listening and speaking skills. When we communicate, our ability to understand others and express ourselves clearly determines how successfully we connect with those around us and get our message across.

Part I of this book focuses on oral communication fundamentals, covering two essential chapters: listening and speaking. These interconnected skills have been organized to help ESL/EFL learners develop their ability to comprehend spoken English and communicate their thoughts with confidence and clarity.