Module 2 – Measure

Measure Phase

The second process step in Design for Six Sigma process, DMADVR,  it is used to determine the definition of what the customer wants to create a specification. The specification defines the product or service in a way that is measurable, allowing data to be collected and compared with the specified requirements. This is essential for ensuring the final product meets the customer needs, defined in the first step

Measure the customer requirements. Understanding customer needs/wants, and translating into measurable design requirements. This phase includes development of Customer Requirements, Market Analysis, Engineering Specifications, and Benchmarking.

Customer Needs – Part 1 Video Script [doc]


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Introduction to Mechanical Engineering Design Copyright © 2023 by Jacqulyn A. Baughman is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.